Hearing Care Services Designed Around You
From understanding your hearing to choosing, fitting and caring for your hearing solution, Auris Hearing Care provides personalised audiology services for adults and children.
Comprehensive Hearing Assessment
A hearing assessment is the first step toward understanding how well you hear and where you may be experiencing difficulty.
Our audiologists carry out a detailed assessment of your hearing to understand your hearing sensitivity and how it may be affecting everyday communication. We consider your concerns, listening difficulties and relevant history alongside your test results.
We explain your results clearly and discuss what they mean for you, so you can understand your hearing and make informed decisions about the next steps.
What the assessment helps us understand
✓ Your hearing sensitivity across different frequencies
✓ Differences between your ears
✓ Your ability to hear and understand speech
✓ The type and degree of hearing difficulty, where present
✓ How your hearing may affect everyday communication
Hearing Aid Consultation
Choosing a hearing aid can feel overwhelming, especially with so many technologies and features available. Our consultation is designed to make the process clearer and more personal.
We begin by understanding your hearing profile, communication needs, lifestyle and the situations where you want to hear more comfortably.
We then discuss suitable hearing-aid options from leading manufacturers and explain the differences in technology, features, connectivity, style and everyday use.
Our goal is not simply to recommend a device, but to help you understand your options and choose a hearing solution that fits your needs and preferences.
What we consider
Your hearing profile
Your everyday listening environments
Communication needs at home, work and socially
Hearing-aid style and comfort
Connectivity and technology preferences
Rechargeable and battery options
Your personal preferences and budget
Hearing Aid Trial
Hearing aids are personal. A trial gives you the opportunity to experience suitable hearing technology and understand how it works in your everyday listening situations.
During a hearing-aid trial, we help you experience appropriate technology based on your hearing profile and communication needs.
We guide you through using the hearing aids, answer your questions and help you understand what to expect as you begin adapting to amplified sound.
Your feedback is an important part of the process. It helps us understand how you are experiencing the hearing aids and whether adjustments or further guidance are needed.
During your hearing-aid trial
Experience suitable hearing technology
Learn how to use and care for your hearing aids
Experience hearing in everyday communication situations
Share your feedback and concerns
Receive guidance as you adapt to amplification
Hearing Aid Fitting & Programming
A hearing aid should be more than a device you simply put on and wear. Proper programming and fitting help make the hearing experience comfortable, natural and suited to your hearing needs.
Once suitable hearing aids have been selected, our audiologists program them according to your hearing profile and individual listening needs.
We make the necessary adjustments to help you hear comfortably across different everyday situations and explain how to use, handle and care for your hearing aids.
Your feedback is an important part of the fitting process. As you experience your hearing aids, we can make further adjustments based on your listening experience and changing needs.
What fitting and programming includes
Programming according to your hearing profile
Initial adjustment for comfort and audibility
Guidance on using and handling your hearing aids
Support with everyday listening situations
Adjustments based on your experience and feedback
Guidance on hearing-aid care and maintenance
Hearing Aid Fine-Tuning
Your hearing experience can change as you become familiar with your hearing aids. Fine-tuning helps us make adjustments based on what you are experiencing in everyday life.
After you begin using your hearing aids, you may notice that certain sounds feel too loud, too soft or different from what you expected. This is a normal part of adapting to amplification.
During follow-up visits, our audiologists listen to your feedback and make appropriate adjustments to your hearing aids to improve comfort, clarity and overall listening experience.
Fine-tuning is an ongoing part of personalised hearing care, particularly as your listening needs and preferences become clearer with experience.
Fine-tuning may help with
Listening comfort
Speech clarity
Different listening environments
Sound preferences
Changes in your hearing or communication needs
Getting more comfortable with your hearing aids
Hearing Aid Repair & Maintenance
Regular care can help keep your hearing aids working reliably and performing at their best.
Hearing aids are designed for everyday use, but like any electronic device, they may occasionally need cleaning, maintenance or repair.
At Auris Hearing Care, we help with common hearing-aid concerns and guide you through appropriate maintenance and troubleshooting. Where a device requires further technical attention, we can help you understand the next steps.
We also provide guidance on everyday care so you can look after your hearing aids and reduce avoidable problems.
Our support includes
Hearing-aid cleaning and basic maintenance
Troubleshooting common issues
Guidance on batteries and charging
Checking hearing-aid performance and operation
Advice on proper handling and storage
Assistance with repair requirements
Tinnitus Evaluation & Guidance
Tinnitus is the perception of sound such as ringing, buzzing or humming when there is no external sound source. It can affect people differently and may sometimes occur alongside hearing loss.
Our audiologists can help you understand your tinnitus and explore how it relates to your hearing and everyday listening experience.
We begin by discussing your tinnitus, listening concerns and relevant history, followed by appropriate hearing assessment and guidance.
Based on your individual situation, we can discuss practical strategies and available options that may help you manage tinnitus and its impact on everyday life.
Our tinnitus support may include
Understanding your tinnitus and listening concerns
Hearing assessment where appropriate
Discussing factors that may affect your tinnitus experience
Practical guidance for managing everyday listening
Exploring suitable hearing technology where appropriate
Guidance on when further medical evaluation may be appropriate
Children's Hearing Assessment
Hearing plays an important role in a child's communication, learning and development. Identifying hearing difficulties early can help ensure children receive appropriate support when they need it.
Our children's hearing services are designed to make the assessment experience as comfortable and child-friendly as possible.
We consider the child's age, developmental stage and ability to participate when planning the assessment. Parents and caregivers are guided through the process and the results are explained clearly.
If a hearing difficulty is identified, we discuss the appropriate next steps and help families understand the available options and support.
Ready to Understand Your Hearing Better?
Whether you're concerned about your hearing, considering hearing aids, experiencing tinnitus or looking for support for your child, we're here to help.